How does ExtraHand insurance work.

What insurance coverage does ExtraHand provide for customers? ExtraHand understands that unexpected incidents can occur, even when tasks are carried out carefully. When you hire a helper through ExtraHand, they operate as an independent service provider and are responsible for the work they perform.

To support customers, registered helpers on ExtraHand are covered under a general liability insurance policy. This coverage may apply if a helper causes accidental personal injury or damage to property while performing a task, provided the situation meets the policy’s terms and conditions.

For example, if a helper unintentionally damages household property during a task, the insurance may assist with eligible repair or replacement costs.

Important to note: This insurance does not cover poor-quality or incomplete work. Issues related to workmanship are not included. Before assigning a helper, it’s recommended to:

Discuss expectations clearly

Ask about their experience and quality standards

Check whether they carry additional insurance for workmanship-related matters