Terms of Service

1. Acceptance of Terms

By accessing or using the ExtraHand Support portal, you agree to these terms. If you do not agree, please do not use the service.

2. Purpose of the Support Portal

The portal is provided to help users access knowledge articles, submit support requests, and manage support-related account actions.

3. User Responsibilities

• Provide accurate and complete information in support requests.
• Do not submit unlawful, abusive, or misleading content.
• Do not attempt to disrupt, probe, or misuse the support systems.

4. Account and Security

You are responsible for maintaining the confidentiality of your account credentials and activities under your account. Notify support immediately if you suspect unauthorized use.

5. Content and Availability

Support content is provided for informational purposes and may be updated periodically. We do not guarantee uninterrupted availability and may modify features as needed.

6. Limitation of Liability

To the extent permitted by law, ExtraHand is not liable for indirect or consequential losses arising from use of the support portal.

7. Changes to Terms

We may update these terms at any time. Continued use of the portal after updates means you accept the revised terms.

8. Contact

Questions about these terms can be sent to support@extrahand.in.