What insurance coverage does ExtraHand provide for customers?

What insurance coverage does ExtraHand provide for customers? ExtraHand understands that unexpected incidents can occur, even when tasks are carried out carefully. When you hire a helper through ExtraHand, they operate as an independent service provider and are responsible for the work they perform.

To support customers, registered helpers on ExtraHand are covered under a general liability insurance policy. This coverage may apply if a helper causes accidental personal injury or damage to property while performing a task, provided the situation meets the policy’s terms and conditions.

For example, if a helper unintentionally damages household property during a task, the insurance may assist with eligible repair or replacement costs.

Important to note: This insurance does not cover poor-quality or incomplete work. Issues related to workmanship are not included. Before assigning a helper, it’s recommended to:

Discuss expectations clearly

Ask about their experience and quality standards

Check whether they carry additional insurance for workmanship-related matters