Understanding Task Cancellations

When you cancel a task, the Tasker will receive a notification and has 48 hours to either accept or reject your request. When submitting a cancellation request, be sure to select the correct reason and leave a comment. This helps determine who is responsible for any fees and how the cancellation may affect completion rates.

Frequently Asked Questions What if the Tasker doesn’t respond? If there’s no response within 48 hours, the task will be automatically cancelled. What happens if the Tasker accepts the cancellation? If accepted, the task is cancelled immediately. Your payment may be refunded as Extra Hand credits, and you’ll receive a confirmation email. My task has been cancelled but I haven’t received my money back. Once cancelled, payments may be processed as Extra Hand credits, which you can use for future tasks. For more details on refunds, see our refund information.