How do I release payment to the helper on ExtraHand?

How do I release payment to the helper on ExtraHand? When you assign a helper to your task, the agreed payment amount is collected from your chosen payment method and securely held by ExtraHand until the work is finished.

After the helper completes the task, they will submit a payment request through the ExtraHand platform. You’ll receive a notification asking you to review and release the payment.

Steps to release payment Log in to your ExtraHand account

Go to My Tasks

Open the completed task

Select Release Payment

Only release the payment once you’ve checked that the task has been completed according to your requirements.

You can also manage your notification settings in your profile to receive alerts (such as SMS or in-app notifications) when a helper requests payment, making it easier to stay on top of task payments.